Merchant Services

Natural Approach SkinCare, Online Retailer, Rockwall, TX

Return to Help Index
Additional Support
How do I contact you?
  Please click here for our company contact information.
  Find quick answers to your questions below...

Frequently Asked Questions

Allow 3 - 4 business days to process your order. You will receive an e-mail confirmation when the order has shipped.

NATURAL APPROACH is committed to complete SATISFACTION GUARANTEED policy and stands behind each and every product we represent.If, for any reason you are not completely satisfied with any product, it will be replaced without charge, cheerfully exchanged or the full purchase price refunded following its return.NATURAL APPROACH is not responsible for shipping cost incurred for returns or exchanges and shipping charges will not be refunded.

Prior to return, please call 1-866-772-9526. We strongly recommend that you send your package via a carrier with a tracking number as we are only responsible for what we receive.

Is my information including credit card secure?

Natural Approach uses 120-bit inscription of all private information making your shopping experience safe, secure, and easy.

Is my information Protected:
Yes, we never sell or share your information outside of our company without direct expressed request from you the customer.


Are the NATURAL APPROACH products natural? Our products are natural and safe for all family members.

Does NATURAL APPROACH use fragrances in the products? No fragrances are used in our products.

NATURAL APPROACH combines today's scientific technology with natural ingredients to create a product that is fragrance-free, non-irritating and has no colorants.


Do I pay tax on the products I purchase? Tax is only required for shipping address's in Texas.